Support
Last updated: 6 November 2026
Email support@krooti.co and we will get back to you as soon as we can.
Frequently asked questions
How do I pay?
There is no payment in the app. You agree on the price, payment and handover with the seller in the chat. Meet somewhere public and check the card before you pay.
How do I sign in?
With a Kuwaiti phone number and a code sent by SMS, or with Apple or Google.
How do I list a card?
Tap Sell in the middle of the tab bar, pick the card from the catalog, add photos, condition and price, and publish.
How do I report a listing or a user?
On a listing, choose Report. On a user's profile or in a chat, open the menu and choose Report or Block. We review reports within 24 hours.
How do I delete my account?
Profile (your picture at the top of the screen) → Settings → Delete account. Your account, listings, conversations and ratings are deleted.
Are the cards genuine?
Krooti does not inspect or guarantee cards. Ask for clear photos in the chat, check the card yourself before you pay, and look at the seller's ratings.
See also the Terms of Use and the Privacy Policy.